Zama is an open source cryptography company building state-of-the-art Fully Homomorphic Encryption (FHE) solutions for blockchain and AI.
Zama was founded by Pascal Paillier, a pioneer in FHE, and Rand Hindi, a serial privacy entrepreneur.
If you would like to learn more about Fully Homomorphic Encryption, check out our 6-min introduction: https://6min.zama.ai/
We’re looking for a highly motivated and experienced Account Manager to join Zama’s growing Business Development team. You’ll own strategic relationships with key enterprise accounts and ecosystem partners, acting as the bridge between client needs and our technical teams. Your mission is to ensure client success, drive upsells, and deepen account engagement to contribute to our revenue growth and product evolution.
Own and grow a portfolio of strategic B2B accounts in fintech, DeFi, and TradFi.
Serve as the main point of contact for clients, ensuring long-term success and renewals.
Coordinate onboarding, implementation, and support alongside product, engineering, and support teams.
Identify expansion opportunities within accounts.
Proactively gather client feedback and relay market intelligence to product and technical teams.
Build long-term trust-based relationships with key technical and business stakeholders.
Track key account metrics (usage, satisfaction, revenue) and report performance.
Maintain accurate records in CRM.
7-10 years of experience in account management or enterprise customer success, ideally in SaaS, deeptech, or blockchain.
Proven success managing large or complex enterprise accounts.
Familiarity with blockchain technology, tokenization, and/or digital assets.
Excellent communication and relationship management skills.
Strong problem-solving and cross-functional collaboration ability.
CRM and project management tool proficiency.
Based in Europe.
Recruitment Process
📋 Step 1: The Application Form
Start your journey by filling out our application form. This is your chance to introduce yourself and showcase your unique skills and experiences.
🏆 Step 2: The Challenge
Next up, tackle our challenge! This is where you can shine and show us how you approach and solve real-world problems.
💼 Step 3: The Technical Interview
Dive deep into your technical knowledge with our team. This is your opportunity to demonstrate your expertise and passion for the field.
🤝 Step 4: Cultural Fit & Compensation Chat
Meet with our COO to discuss our company culture and explore how you can thrive with us. We'll also discuss compensation to ensure we're on the same page.
🛠️ Step 5: The Hacking Trial
Put your skills to the test in a real-world hacking scenario. This trial helps us see your practical skills in action and how you handle challenges.
🔍 Step 6: The Reference Check & Offer
As a final step, we'll conduct a reference check to confirm your qualifications and past experiences. If all goes well, you will get an offer soon.
We provide more details on our process here. Exceptional candidates will hear from us as we advance through the recruitment process.
Zama values and promotes diversity. We give everyone a fair chance to be evaluated on their professional, academic, and personal skills. Our aim is to make the hiring process as pleasant, stress-free, and friendly as possible, even if the process is longer and more involved than you might find elsewhere.